Policies

March 13th, 2012

Dalton City Yarn Emporium Order Form

Shipping Policy

Orders will be processed within three business days. In–stock items will ship immediately; out–of–stock items will ship as soon as they become available. Orders will not ship until all items purchased are available.

Continental United States:
USPS Priority shipping for all  orders is a flat fee of $15.00.

Alaska, Hawaii, Puerto Rico, and International:
Individual shipping charges based upon weight of order apply and will be calculated when the order is processed. Please call the shop for details.

Returns:
Please call us at (907)766-2779 to return an item. Books, patterns, needles, crochet hooks, and sale yarn is not returnable.

Questions:
Please call us at 907-766-2779, or contact us via email at dcyarn@aptalaska.net.

Your privacy matters at Dalton City Yarn Emporium!

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information to process your orders and notify you of products or special offers that may be of interest to you. You may request to be excluded from our mailing list if desired.

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